Refund policy


  • All exchanges are only applicable within 14 Days after the order delivery date.
  • Contact our Customer Support team at WhatsApp +92 344 5824768.
  • Customer support is only available Monday to Saturday, from 10:00 AM to 6:00 PM (PST).
  • Any queries received after the specified timeline will not be entertained.
  • Exchange will be accepted only if the products are returned in an UN-USED. condition with the tags intact and in their original packaging.
  • Items will be exchanged at the current selling price.
  • If you receive a damaged, incorrect, or defective product, edenrobe will cover the return shipping cost.
  • Fragrances & accessories are not eligible for exchange or return.
  • If any item is missing from your order, please contact us within 2 days of the delivery date and provide an unboxing video for verification.